(Oslo/Las Vegas, 13 November, 2000) Today Mamut eCRM is being launched at Comdex in Las Vegas, the world’s leading IT industry event. Mamut eCRM is a complete solution with seamless integration of CRM and web solution.
”This is the first solution for the SME segment allowing companies to automatically transfer information from their web site to their customer service system – without consultants and customization,” says CEO Eilert Hanoa of Mamut.
Integration required for successful CRM
Mamut eCRM is the only solution on the market integrating traditional CRM functionality with an e-commerce solution including the company’s e-store as an integrated part of the CRM solution. For instance, all orders placed on the web are automatically processed in the company’s order register, and the response from the e-store is entered directly into the activities module, enabling the correct department in the company to follow up the customer appropriately. The seamless integration enables advanced e-business at a reasonable price, even for small companies.
The solution naturally contains all traditional CRM functionality, but expands the concept by including extensive e-business functionality. Mamut eCRM also has a web interface for the company’s customers, allowing the company to offer updated customer information at all times. Mamut eCRM is also one of the first CRM solutions offering a two-way integration with Microsoft Outlook.
Mamut eCRM will be the most reasonably priced CRM solution on the market, with prices from 99 $ per user including CRM, web site, hosting, e-mail addresses and domain name. The solution will be released during the first quarter of 2001, and extended versions will be launched continuously. Mamut eCRM is suitable for companies with up to 20 simultaneous users.
About Mamut ASA
Mamut is a leading provider of complete information and e-commerce software for small and medium-sized businesses. Mamut offers comprehensive web solutions as well as mini-ERP applications and software for personal finance and tax management at the lowest prices on the market. More than 50,000 customers use Mamut software daily. The company has received numerous awards for its product range and has subsidiaries worldwide.Further information about Mamut and the company’s products can be found at www.mamut.com.
For further information, please contact:
Eilert Hanoa, CEO Mamut ASA tel: + 47 23 20 35 00, e-mail: press@mamut.com
